Lead Waiter

Store Prime Mandiri · 📍 Bekasi · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 12.000.000 – Rp 18.000.000 per month
Store Prime Mandiri is seeking a motivated and experienced Lead Waiter to join our team in Bekasi. In this role, you will be responsible for overseeing the operations of our restaurant, ensuring excellent customer service, and maintaining high standards of food and beverage presentation. This is a great opportunity to lead a team and make a significant impact on our customers' dining experience.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the restaurant, including staff scheduling and performance management.,Ensure high standards of food and beverage presentation and quality.,Provide excellent customer service and maintain a clean, safe, and well-organized dining environment.,Manage inventory and ordering to ensure efficient operations and minimize waste.,Train and develop waitstaff to ensure consistent service quality.,Handle customer complaints and resolve issues professionally and promptly.,Collaborate with the kitchen staff to ensure timely and accurate order fulfillment.,Monitor sales and revenue, and implement strategies to increase profitability.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience as a Waiter or similar role in the hospitality industry.,Proven track record of excellent customer service and team leadership.,Strong communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Knowledge of food and beverage service standards and best practices.,Familiarity with POS systems and inventory management software.,Ability to learn and adapt to new technologies and systems quickly.,High school diploma or equivalent. Relevant certifications or training in hospitality management are a plus.

🛠️ Keahlian

Team leadershipCustomer serviceInventory managementPOS systemsFood and beverage service standardsMultitaskingProblem-solvingCommunication
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